Source: https://asterly.co/for/agencies

For agencies and freelancers

# The site is live.  
Now comes the follow-up email.

Handoff day went well. A couple of weeks later, the client writes in: how do I change the banner again?

It’s the unpaid “quick question” nobody put in the quote.

[Join the waitlist](https://asterly.co/for/agencies#waitlist) [See a sample guide](https://asterly.co/for/agencies#sample)

Asterly is early. Public access is a waitlist.

Client email, after launch

> “Sorry, how do I change the banner again?”

## The bit nobody quotes for

-   The handoff call covers every task, and the client remembers a couple.
-   Handoff docs are never in the quote, so they get written late or not at all.
-   The honest cost: Every “quick question” email pulls you off paid work, and the answer is always the same steps.

What Asterly does about it

## Record the handoff while you build it.

Record each client task once while you do it. AI drafts the steps with screenshots. Edit them into the client’s words, then send a link or a PDF with the handoff.

Changed the site after launch? Edit the step that changed and publish again. The client keeps the same link.

From build to handoff

1.  Record each client task once while you do it
2.  Rewrite the steps in the client’s own words
3.  Send a link, or a help center on a custom domain
4.  Add a PDF or Markdown copy to the handoff package

Real screens, pretend client

## What the client gets.

Led by a help center that can sit on a custom domain. Real Asterly screens; Fernwood Invoicing is made up for the demo.

-   ![The hosted help center for Fernwood Invoicing: “invoice” typed into the search box, and the matching guide, “Send your first invoice”, 4 steps.](https://asterly.co/home/tiles/helpcenter-1040.webp)
    
    Demo data
    
    ### Help center
    
    Group a client’s guides in a hosted help center with search, on a custom domain that matches their site.
    
-   ![Two crops from the Asterly step editor, side by side. Left: a soft glow highlight around the New invoice button, with a “New invoice” label under it. Right: the Highlight box panel with presets called Soft glow, Outline, Spotlight and Filled tint, and colour swatches.](https://asterly.co/home/tiles/editor-1040.webp)
    
    Demo data
    
    ### Editor
    
    Swap your jargon for the client’s words and highlight the exact button they need.
    
-   ![The preview card for a shared guide: the Asterly logo, “Fernwood Invoicing help center”, the title “Send your first invoice”, 4 steps, the guide’s first screenshot, and the demo help center address help.fernwood-demo.test.](https://asterly.co/home/tiles/preview-1040.webp)
    
    Demo data
    
    ### Link previews
    
    Send the guide link in an email or chat. Where previews show up, it appears as a card with the title and a screenshot.
    
-   ![The Asterly recorder side panel mid-recording: the Asterly logo, connected to Fernwood Invoicing, guide title “Send your first invoice”, 3 steps so far, and Pause, Add step, Stop and send, and Discard buttons.](https://asterly.co/home/tiles/recorder-1040.webp)
    
    Demo data
    
    ### Recorder
    
    Record each task from the Chrome side panel while you build. Pause when you need to, stop when it’s done.
    

What you’d record

## A guide the client keeps.

For a client handoff, you’d record something like this, then add the PDF to the package:

An example, written out. Not recorded, so no screenshots

### “Publish a blog post on your new site”

1.  Log in to the CMS
2.  Add a post
3.  Upload the image
4.  Publish

We haven’t recorded that one. Here’s a guide we did make with Asterly, for a pretend invoicing app: four steps, each with its screenshot and the click marked.

Fernwood Invoicing Help center

### Send your first invoice

4 steps

1.  ![Fernwood Invoicing dashboard with the Customers link in the top bar highlighted](https://asterly.co/home/sample-guide/step-1-480.webp)
    
    Check who you are billing
    
2.  ![Invoices page with the New invoice button highlighted](https://asterly.co/home/sample-guide/step-2-480.webp)
    
    Start a new invoice
    
3.  ![New invoice form for Harbor Street Bakery with the Add line item button highlighted](https://asterly.co/home/sample-guide/step-3-480.webp)
    
    Add what you are billing for
    
4.  ![Invoice with two line items and the Send invoice button highlighted](https://asterly.co/home/sample-guide/step-4-480.webp)
    
    Send it
    

Demo data Fernwood Invoicing is made up.

## What do clients ask after launch?

Asterly is early. Public access is a waitlist and pricing isn’t set. Leave your email, and tell me what clients ask you most after launch.

Just your email. No card, no grand commitment.

[Email the waitlist](mailto:hello@asterly.co?subject=Asterly%20waitlist) if the form cannot run.